Published inDLG DesignHow working with Plain Numbers is helping us to be a force for goodA big part of Direct Line Group’s vision is to be a force for good.Aug 17, 2021Aug 17, 2021
10 guiding principles for creating great user experiencesMark Howlett, a designer here at DLG, recently delivered a user experience presentation at Digital’s monthly Bytesize session.Apr 6, 2021Apr 6, 2021
Published inDLG DesignSmart cars will need smart insuranceIn September, just ahead of the arrival of Hurricane Irma in Florida, Tesla rolled out an over-the-air software update for some of its…Apr 6, 2021Apr 6, 2021
Published inDLG DesignWalking, thinking and creativityYou’re sat with colleagues, you’re all facing a whiteboard, and you’ve been set the group task of brainstorming ideas.Feb 12, 2021Feb 12, 2021
Published inDLG DesignThe power of getting stuff doneFor much of the summer a shroud of darkness hung over the Content Team at DLG Digital. This is not a metaphor; a literal shadow was cast…Feb 10, 2021Feb 10, 2021
Published inDLG DesignPeople are the missing pizza the puzzleWhen we talk about driverless cars, the constraints usually revolve around the technology being used.Feb 10, 2021Feb 10, 2021
Published inDLG DesignWhat’s the difference between user and customer experience?This is a question that crops up fairly regularly. and the answer is best illustrated by an experience I had.Feb 10, 2021Feb 10, 2021
Published inDLG DesignBots with good chatChatbots are revolutionising the way customers interact with services and brands. Rather than fill in a form, we’re now simply asked to…Feb 8, 2021Feb 8, 2021
Published inDLG DesignHow your phone can improve your focusThere’s so much to distract our attention these days that it can be difficult to focus on the task at hand.Feb 8, 2021Feb 8, 2021
